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Welcome, this is HAM Helsinki Art Museum Foundation’s accessibility statement

This accessibility statement applies to the https://www.hamhelsinki.fi/ service and was created/updated on 15 January 2024. The service is subject to the Act on the Provision of Digital Services, which requires public online services to be accessible.

The accessibility of the service has been assessed by an external expert organisation.

Accessibility status of the digital service

Partially meets accessibility requirements.

Inaccessible content

3. The website is not yet fully compliant

  • Perceivable: Missing text alternatives for images and icons

    Inaccessible content and its shortcomings

    Images on most pages as well as the website’s icons, logo, forms, and the carousel blocks’ features lack accessible text alternatives (alt texts). Additionally, the buttons on the map of the “Public art” section’s “Explore public art” page are missing text alternatives.

    Accessibility requirements that are not met
    • 1.1.1 Non-text Content
  • Perceivable: Incorrect heading order

    Inaccessible content and its shortcomings

    Headings on multiple pages do not appear in the correct order, H1 > H2 > H3 > H4.

    Accessibility requirements that are not met
    • 1.3.1 Info and Relationships
  • Perceivable: Navigation on a mobile device in landscape mode

    Inaccessible content and its shortcomings

    Not all website navigation links are accessible when a mobile device is in landscape mode.

    Accessibility requirements that are not met
    • 1.3.4 Orientation
  • Perceivable: Newsletter autocomplete attribute

    Inaccessible content and its shortcomings

    The newsletter subscription form’s email field is missing an autocomplete attribute.

    Accessibility requirements that are not met
    • 1.3.5 Identify Input Purpose
  • Perceivable: Some texts on the site have insufficient contrast

    Inaccessible content and its shortcomings

    The site’s captions on the white background do not reach the required minimum contrast ratio. Additionally, the “our privacy policy” link in connection with the “Subscribe to press releases” form on the “For the media” page does not meet the minimum contrast ratio.

    Accessibility requirements that are not met
    • 1.4.3 Contrast (Minimum)
  • Perceivable: Navigation is not accessible when the site’s text size is changed

    Inaccessible content and its shortcomings

    Not all navigation links are accessible when text and content are increased by 200% and when the browser size is 1366 x 768 pixels, as required in the criteria.

    Accessibility requirements that are not met
    • 1.4.4 Resize Text
  • Perceivable: Not all content on the site is available at low resolutions

    Inaccessible content and its shortcomings

    The event cards listed on the “Events” page do not fit the screen in the specified resolution. For pages with long words in the heading, the long words are not fully displayed in the specified resolution.

    Accessibility requirements that are not met/h5>
    • 1.4.10 Reflow
  • Perceivable: Insufficient contrast ratio of buttons and keyboard navigation

    Inaccessible content and its shortcomings

    In keyboard navigation, the search element’s close button has a contrast ratio of 1.6:1. The contrast should be at least 3:1. In some links on white backgrounds, the keyboard navigation’s contrast is 2.3:1 when it should be at least 3:1. In the footer’s newsletter keyboard navigation, the email field and checkbox’s contrast to the adjacent background is 2:1 when it should be at least 3:1.

    Accessibility requirements that are not met
    • 1.4.11 Non-text Contrast
  • Operable: The map on the “Explore public art” page is inaccessible for those using a keyboard

    Inaccessible content and its shortcomings

    The buttons on the map of the “Public art” section’s “Explore public art” page cannot be used with a keyboard only.

    Accessibility requirements that are not met
    • 2.1.1 Keyboard
  • Operable: Focus order of the newsletter subscription form

    Inaccessible content and its shortcomings

    The newsletter subscription form does not proceed logically when navigating using a keyboard. After entering an email address, it proceeds to the “Send” button, although the checkbox below must be checked before sending the form.
    The order is the following: Email address field – Send – Checkbox

    Accessibility requirements that are not met
    • 2.4.3. Focus Order
  • Operable: Insufficient purpose of generic links

    Inaccessible content and its shortcomings

    Generic buttons and links such as “Read more” are missing text describing the content of the link.

    Accessibility requirements that are not met
    • 2.4.4 Link Purpose (In Context)
  • Operable: Some pages on the site have insufficient headings

    Inaccessible content and its shortcomings

    Some pages are missing H1 headings. Each page should have one H1 heading. The “Schools and preschools” page has an accordion element without heading and content. The “Contact information” page has an empty H3 heading. Headings shouldn’t be empty.

    Accessibility requirements that are not met
    • 2.4.6 Headings and Labels
  • Operable: Visible focus indicators missing from the banner’s opening hours drop-down menu

    Inaccessible content and its shortcomings

    The button in the drop-down menu indicating the opening hours does not have a visible focus indicator when navigating using a keyboard. Additionally, a visible focus indicator is missing from the “Opening hours” button in the same menu.

    Accessibility requirements that are not met
    • 2.4.7 Focus Visible
  • Operable: Visible focus indicator missing from the drop-down menu on the “Past exhibitions” page

    Inaccessible content and its shortcomings

    On the “Past exhibitions” page, there is no visible keyboard focus indicator in the “Choose year” drop-down menu.

    Accessibility requirements that are not met
    • 2.4.7 Focus Visible
  • Operable: Visible focus indicator missing from the list view of the “Public art” section’s “Explore public art” page

    Inaccessible content and its shortcomings

    In the “Explore public art” page’s list view, there is no visible keyboard focus indicator in options A–Ö and Ö–A.

    Accessibility requirements that are not met
    • 2.4.7 Focus Visible
  • Operable: Visible focus indicator missing from the press releases on the “For the media” page

    Inaccessible content and its shortcomings

    The “For the media” page’s press release cards and the element for browsing previous press releases are missing visible keyboard focus indicators.

    Accessibility requirements that are not met
    • 2.4.7 Focus Visible
  • Understandable: Missing labels

    Inaccessible content and its shortcomings

    Required fields are not indicated in the newsletter subscription form. The required fields are not indicated until you try to send the form. Additionally, the forms’ text fields lack labels. See, for example, the search field on the “About the collection” page.

    Accessibility requirements that are not met
    • 3.3.2 Labels or Instructions

Did you notice an accessibility issue in our digital service? Tell us about it, and we will do our best to fix it.

By e-mail

ham@hamhelsinki.fi

Supervisory authority

If you notice any accessibility issues on the site, please first provide feedback to us (i.e., the website administrator). Responding may take up to 14 days. If you are not satisfied with the response or do not receive any response within two weeks, you can file a complaint with the Regional State Administrative Agency for Southern Finland Opens in a new window. The website of the Regional State Administrative Agency for Southern Finland provides detailed instructions on how to submit a complaint and explains how the issue will be handled.

Supervisory authority’s contact information

Regional State Administrative Agency for Southern Finland
Accessibility Monitoring Unit
www.saavutettavuusvaatimukset.fi
saavutettavuus(at)avi.fi
Switchboard +358 295 016 000

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